FAQs

We only accept Wire Transfer or PayPal as our payment term, when you place order, please let us know which payment term you prefer, and our sales team will send corresponding invoice to you for making payment.

Generally speaking we can finish order within 1-2 weeks, and shipping through International Express like UPS will only take up 3-4 working days and you can receive order at office or at home directly . 

Generally speaking we ship orders through International Express, like UPS, DHL Express and FedEx, and you can receive them quickly (within 3-4 working days) and directly (door to door shipping, you can receive order at office or at home directly) . For large importers, distributors or resellers which order large amount at one time, we can handle delivery via ocean shipping as per their request.

If you want to see a sample before mass production, please let me know which item you want to order and we will make a pre-production sample for you, after sample finished, we can email sample photos to you or ship it to you through courier.

If you want to get a quotation for a product, please EMAIL item number#, required order quantity and order delivery address to our Sales Department (sales@logocrystal.com), and we will send quotation and other details to you soon.

For custom design items, please send Logo or Artwork, Delivery Address and required Quantity to our Sale Team by EMAIL.

PLEASE NOTE: we offer BETTER PRICES based on large quantities.

If you are satisfied with our offer and want to place an order, please EMAIL item number (or product picture), artwork, confirmed order quantity and order delivery address to our Sales Department (sales@logocrystal.com), and we will send an invoice to you for payment ASAP.